Terms

Effective Date: August 22, 2025

At Adapting Life Home Health Care, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you share with us. Because we provide health-related services, we also comply with applicable laws, including HIPAA, regarding the protection of your health information.

Information We Collect

When you interact with our website or complete forms, we may collect:

  • Contact details such as your name, phone number, and email address

  • Information you provide about your family’s care needs

  • Technical data such as your IP address, browser type, and site usage

If you choose to begin the Medicaid caregiver application process with us, we may also collect certain health-related information required to determine eligibility. This information is treated as Protected Health Information (PHI) under HIPAA.

How We Use Your Information

We use the information you provide to:

  • Respond to your inquiries and process caregiver applications

  • Contact you regarding services, resources, or updates you’ve requested

  • Assist with Medicaid paperwork and coordinate required documentation

  • Improve our website and the services we provide

  • Comply with legal or regulatory requirements

We do not sell, rent, or trade your personal information to third parties.

Information Security

We use industry-standard safeguards, including encryption and restricted access, to protect your data against unauthorized access, alteration, disclosure, or destruction. While no system is 100% secure, we are committed to maintaining the highest level of protection for your personal and health information.

Sharing of Information

We may share your information only with:

  • Authorized staff and partners directly involved in processing your application

  • State and federal agencies, as required, to complete Medicaid-related documentation

  • Legal authorities, if required by law

Cookies & Tracking

Our website may use cookies or similar technologies to improve your browsing experience and analyze traffic. You may disable cookies through your browser settings, but some features of the site may not work properly.

Your Rights

As a client, you have the right to:

  • Request access to the information we hold about you

  • Ask us to correct or delete your information where legally permitted

  • Request a copy of your PHI or limit how it is shared

  • Opt out of marketing communications at any time

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Adapting Life Home Health Care
4411 Stilley Road, Suite 3B
Pittsburgh, PA 15227
📞 412-200-5452 | 📠 412-200-5465
📧 adaptinglifehc@gmail.com
🌐 www.adaptinglifepa.com